Viettel Post said that all post offices and shops of Viettel Post Joint Stock Corporation are still open to customers during the Tan Suu Lunar New Year holiday, which lasts from February 10 to February 16. / 2021.
This year’s Tan Suu Lunar New Year holiday lasts from February 10, 2021 to February 16, 2021 (from December 29 to January 5). During the Lunar New Year holidays, customers can come for normal transactions from 9:00 to 16:00 daily at 100% of post offices and Viettel Post stores nationwide. Delivery time will be restarted as usual from 24/2/2021.
Viettel Post only knows it is still arranging staff to work in shifts to ensure customer service. In addition, the online customer care department through the switchboard and the app / web system also respond through Tet to support customers with information.
Viettel Post will open all stores and post offices through Tet holiday
The representative of Viettel Post said that if the Covid-19 epidemic had a bad situation during the Tet holiday, this unit would still maintain service to customers and have actively developed plans to ensure safety for customers and Staff. Currently, Viettel Post has also strictly implemented processes such as sterilizing goods twice, requiring 100% of employees to wear masks when working, regularly disinfect their hands, keep distance when contacting, … This measure has been effectively applied by Viettel Post in previous translations.
According to Viettel Post, the demand for using postal services and goods delivery in the days before Tet has doubled or even tripled at times. This year, due to the influence of the Covid-19 epidemic, the need to send goods or shop online is increasing. In order to ensure stable provision of postal services and people-to-people delivery during the Tan Suu Lunar New Year 2021, Viettel Post planned to organize production and business activities early and widely announced to customers.
Specifically, for express items, Viettel Post receives goods by the end of February 8 and will deliver all to customers before February 10, 2021; Express mail / e-commerce mail received before February 7, delivered to the center of the province or city will be delivered until February 9, received after February 7, delivered to the district or commune. Department of Viettel Post or receive at the address delivered after Tet holiday from February 16 to February 20, 2021. For savings delivery items, road e-commerce, items received before February 4, delivered to the center of the province or city, will be delivered until February 9, 2021.