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Tips for handling when you can't call "Hey Siri" on AirPods 2

On a beautiful day, I bought new AirPods (AirPods 2, 2019), connected to iPhone and listened to music, it is worth mentioning that it can't call Siri with "Hey Siri" as the feature on H1 chip. While I used to use another AirPods 2 but still called Hey Siri well, I noticed that some people were like me. So how to fix?

Note: Of course, I have successfully solved the problem before I can share

The initial notes when you first bought or received AirPods as well as the new pair for the first time.

  • Check Serial AirPods to see if your AirPods are 2nd generation

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See the device's Serial code by opening the cover, it will be printed on the right hand on the open lid.

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Or, after pairing AirPods with iPhone, go to Settings – Settings – General – About – Scroll down to select AirPods will have Serial code information.

You go to checkcoverage.apple.com at: Here to check the serial number. If it is AirPods 2, it will write (2nd generation).

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Go to Settings (Settings) – Siri and search (Siri & Search) – Open Listen to "Hey Siri" item (Listen for "Hey Siri")

How to re-enable Hey Siri call feature on AirPods (Hands-free Siri)

After having "eaten and worn" that your AirPods are AirPods 2 and activated Siri,

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You go to Bluetooth – choose the "i" next to your AirPods device – choose whether the item is left or right ear (located in the item that touches twice on AirPods) – Tick on Siri as shown above.

What does this solve?

You try double-tap on the ear AirPod ticked Siri to activate Siri. If Siri replies back then it's great! Then try to skip it, and boldly call "Hey Siri" (without double-tap anymore). Now Siri will hear you, so you have successfully re-activated "Hey Siri" already.


  • From now on you just call "Hey Siri" to activate Siri, not double-tap, of course you can go to the same item to remove the Siri tick, instead of double-tap to transfer the music will better.
  • When you finish saying "Hey Siri", you continue to speak, not wait for Siri to reply, for example: Hey Siri, Play music …
  • In a lot of noise environments, call "Hey Siri" will be more difficult to hear, so you need to speak a little loud now.

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Wish you use AirPods 2 effectively!


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