Ring Video Doorbell Pro Reviews

Ring Video Doorbell Pro Reviews


Ring has been making doorbells for enough generations to be near perfection and this could be in the form of the Ring Video Doorbell Pro. By perfection, we mean to offer more than just a doorbell with a video interface – yes, even fair these days. This now doubles as a home security system with intelligent motion detection and area controls that make it a true all-in-one solution.

While Ring is best known for its battery-powered doorbells, the Pro model is a mains-only device, which means it has the ability to constantly monitor to provide a better security system. The benefit of AC power also means that you can set up motion zones to make sure you don’t get too many false notifications. In addition, it will work even with an internal chime, which means you can get good old-fashioned doorbell sounds to alert you. But, yes, even these are customizable. Read on to learn all about the Ring Video Doorbell Pro.

(Image credit: Future)

Price and availability

The Ring Video Doorbell Pro isn’t cheap at £ 229 ($ 249, AUS $ 399). But when you think about it, this is a home security camera as well as a smart doorbell that eliminates the prick of the otherwise stiff price.

In comparison, Ring’s flagship Doorbell Elite video is a whopping £ 449 that gives you the addition of a professional Ethernet connection, flush mount and sleek design. That said, the Video Doorbell 2, which offers a rechargeable battery for easy installation, but less security features, costs £ 179. The original video doorbell costs only £ 89, but you’ll notice the lower quality and less functionality.

(Image credit: Future)

Design and configuration

As the bells go, this is a great example. Even the button is surrounded by this futuristic blue ring of light which gives the brand its double meaning. Aside from the play on words, this ring of light is also a nice feedback feature (with an audible tone) so that the person pressing the bell knows that it works and does not act upon knocking on the door too – ideal for anyone with napping children.

The exterior surround is sleek, minimal and can be matched to decorate your front door with various front plates, including satin nickel, pearl, Venetian and black – all of which are included. The reason for a removable faceplate is not only for personalization, it also allows for simple configuration.

With the front panel off, you can access the configuration button, which is then locked securely once the front panel is screwed on. This comes after you have wired the unit using two single screws. Wall mounting is no longer a problem with the required drilling – but all parts, even the drill, are included. So all you need is a drill, then you can mount and wire, replacing your existing doorbell.

Installation is therefore not easy, but if you meet this expectation, you will be happy that it has been made as simple as possible by Ring, which provides everything to help you. This includes a transformer as your current non-smart doorbell will probably not use a 12V connection. All this should only be done once, unlike the easier to install battery which then requires charge maintenance. Then you just download the app, fill in some details, log in and you’re ready to go.

(Image credit: Future)

features

The basics should be mentioned first as they cover everything you expect. That means Full HD 1080 video with two-way talk functionality. This can be done via the smartphone app, which means that you receive alerts wherever you are when you press the doorbell. It can also work with a plug-in chime for more traditional alerts. You also get night vision which, in the case of this model, is also in color for clarity.

More enhanced features, which also help make it a security solution, include custom motion zones, motion-activated alerts, live video on demand and Amazon Alexa support. You can also link this to other Ring security cameras so everything is fed into the same app for easy home surveillance. If you have a smart lock, you can unlock it, but not in the app.

(Image credit: Future)

Performance

The most important thing: does it work like a doorbell? Yes. However, there may sometimes be a slight delay in opening the application with a connection for two-way video. That said, the alert goes right away so you can start walking to the door when the app opens in the event of a slight delay. We are sloppy here because this delay is only a few seconds – but worth mentioning.

Once connected, the video quality is superb, regardless of the lighting. The faces are very clear, making it an excellent security camera, even at night. Audio quality was not so good with delay and crackles at both ends, despite a strong Wi-Fi connection on both devices. It was in a calm environment, with no street noise to fear, no wind. It almost makes us think that the device is defective because you would think the audio would be good when the video image quality is so superb. In addition, many other reviewers have had no problems with the audio, although some have had longer connection delays than us.

Movement zones are a fantastic addition that works better on this doorbell than battery powered options. This is due to the fact that the Pro uses the camera’s video sensor to detect motion rather than using the energy saving PIR sensor used by a battery. As such, you can define very specific movement areas, allowing your neighbors to pass to the side or people to walk along the street, without raising an alert.

There are also different levels of sensitivity, which we have adjusted until there are fewer notifications – ultimately leaving it on the least sensitive setting. Another interesting touch is the possibility of suspending movement alerts – ideal if you are unloading a car, for example. Another interesting addition is the possibility of setting alerts only when people are detected, rather than just a movement. It’s good if you have zones and a sensitivity setting but still receive too many notifications.

Ring plays well with a lot of services – mostly based in the United States – but it’s Amazon Alexa that we liked because it allows you to get notifications through your Echo speakers. If you have a screen Echo Show, you can even see who’s at the door and talk to them.

(Image credit: Future)

Subscription fees

Once you’ve paid the initial cost of your Ring Video Doorbell Pro, you may find that you want to pay a monthly subscription for it to be supported by cloud storage as well. This is what makes the device useful as a home security system. By this we mean that it will capture and store video of someone’s face on the camera. You can still use motion activated alerts without paying for video storage.

For the Ring Protect service, you will pay £ 2.50 ($ 3, AUS $ 4) per month. This allows you to keep video recordings for up to 30 days before rolling them over. You can opt for the Protect Plus plan (£ 8, $ 10, AUS $ 15 per month) if you want to cover more than one Ring device in your home – this will also allow you to get an extended warranty on all those devices.

(Image credit: Future)

Final verdict

The Ring Video Doorbell Pro is the best the company has produced so far, without spending much more on the Elite model. Using AC power makes it a little more difficult to install, but there are no maintenance requirements and you benefit from motion zone detection, making it a true home security device . This assumes that you opt for cloud storage by monthly subscription, of course. The competition for the taste of Next Hello, with continuous recording and facial recognition, is strong, but it is a very convincing offer.

Video quality is excellent, day and night, with clear face detection. Two-way conversation works, but clarity was lacking, at least in our tests. Response times were fine with an easy to use application that offers great functionality without being too complicated to use. Adding support for Amazon Alexa for use with Echo devices is really helpful if you own it. The included chime is another nice touch of Ring which makes it a complete home notification system right out of the box.

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