Retailer Vietnam recalls Asanzo TV, supports switching to other brand TV - Photo 1.
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Retailer of Vietnam recalls Asanzo TV, supports changing to other brand TV


Recently, through the investigation of the newspaper Youth, Asanzo Vietnam Electronic Joint Stock Company is showing signs of fraud in business when it has imported electronic goods from China and ripped off the "Made in China" stamp but advertised as Vietnamese goods. "Japanese technology peak". The case was uncovered that affected Vietnamese businesses doing genuine business, as well as user confidence about "Made in Vietnam" products.

Prime Minister Nguyen Xuan Phuc has recently issued a directive to the Ministry of Finance, in coordination with the Ministry of Public Security, Ministry of Industry and Trade and related agencies to promptly check and verify press information reflecting the company case. Asanzo and clarification of violations to strictly handle in accordance with the law.

CEO Asanzo Pham Van Tam

Although the Asanzo case is still in the process of investigation and has no final results, however, local electronics retailers have begun to take tough moves with these branded products.

Green Machine – one of the largest retail systems with Asanzo products, decided to stop trading this item and remove the entire product from the website. Another system is MediaMart also stopped selling Asanzo TVs and transferred all products on the website to "order" status. Asanzo products are e-commerce sites Tiki Genuine distribution also disappeared almost completely and only sporadically 1-2 TVs distributed by third party partners.

Retailer Vietnam recalls Asanzo TV, supports switching to other brand TV - Photo 2.

Green Electric Machine stopped distributing Asanzo products

Particularly, at the supermarket Nguyen Kim, not only did it stop selling Asanzo's products, the supermarket also organized the TV recall program Asanzo that sold and supported customers to switch to other brands.

Specifically, from now until the middle of July, users can bring Asanzo TV (no broken, cracked, remote) to Nguyen Kim to exchange for any other TV with the difference fee (if any). Value of product exchange corresponds to the value shown on the invoice purchased by the customer.

Retailer Vietnam recalls Asanzo TV, supports switching to other brand TV - Photo 3.

Notice of supermarket Nguyen Kim about the recall and return of product Asanzo TV

This move of Nguyen Kim immediately get user response. The current, Nguyen Kim is the only retail system that supports return of Asanzo TVs without users having to pay high fees. Most electronics stores support to return the product, but unless the product fails, the user will incur additional depreciation charges. For example, stay Green Machine, Users will lose 20% of the value of the product if they pay back in the first month, and this figure will increase by 5% in each subsequent month.

As for Asanzo, the company has not released any announcements about product recalls, user apologies or compensation measures yet. Actually, since the time of the reportage Youth aired, Asanzo has only one statement to justify his actions, but it is not really convincing and still leaves many doubts.


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