Quickly fix the error "Can't access this site" (This site can & # 039; t be reached) on Chrome
IT Tricks

Quickly fix the error “Can’t access this site” (This site can & # 039; t be reached) on Chrome


Solution

  • 1. Restart the DNS client
  • 2. Change the IPv4 DNS address
  • 3. Reset TCP / IP
  • 4. Run the Network Troubleshooter to troubleshoot network problems
  • 5. Check the option Automatically detect settings
  • 6. Clear the DNS cache (flush DNS cache)
  • 7. Disable Experimental Quic Protocol
  • 8. DNS Prefetching
  • 9. Specific site error cannot’t be reached
  • 10. Reset Google Chrome settings
  • 11. Reinstall the Chrome browser

If you are a Windows user, you will get an error “This site can’t be reached” (This site can’t be reached) on Chrome, you will immediately think about losing your network connection and immediately apply the solution to fix network failure with troubleshooter. However, troubleshooting with this solution only focuses on scanning the basics like the connection between the server and the computer, rather than checking DNS issues to really solve the problem.

In the article below, Network Administrator will guide you 4 ways to fix errors “This site can’t be reached” (This site can’t be reached) on Chrome browser.

How to fix errors on Chrome browser

1. Restart the DNS client

Follow the steps below to boot DNS Client:

Step 1: Press the key combination Windows + R To open the Run command window, then type services.msc then click Enter to open the window Services.

Open the Services window

Step 2: On the window Services, Scroll down to find the item named DNS client.

Step 3: Right-click DNS client and choose Restart.

Right-click on the DNS client and select Restart

Step 4: At this time DNS client Your will reboot, after booting check to see if the error still exists or not.

2. Change the IPv4 DNS address

Step 1: Right-click the network icon in the system tray and then click Open Network and Sharing Center.

Step 2: On the window Network and Sharing Center, click on the network you are currently connected to, select Properties.

Select Properties

Step 3: On the window Wifi Properties, Find and click Internet Protocol Version 4 (TCP / IP), then click Properties.

Select Internet Protocol Version 4 (TCP / IP), then click Properties

Step 4: Check selected Use the following DNS server addresses.

Step 5: Enter the address below into the box Preferred DNS server and Alternate DNS The server is:

Preferred DNS Server: 8.8.8.8
 Alternate DNS Server: 8.8.4.4

Enter the address in the Preferred DNS server and Alternate DNS server boxes

Step 6: Check selected Validate settings upon exit then click OK, got it and close the window.

Step 7: Finally, check to see if the error persists.

Also readers can refer to how to change the use of DNS to be able to surf faster here.

3. Reset TCP / IP

Step 1: Right-click on the button Start In the bottom left corner of the screen, click Command Prompt (Admin).

Alternatively, press the key combination Windows + X, Then click Command Prompt (Admin).

Right-click on the Start button, select "Command Prompt (Admin)"

Step 2: On the window Command Prompt, Enter each of the following commands in turn:

ipconfig /release
 ipconfig /all
 ipconfig /flushdns
 ipconfig /renew
 netsh int ip set dns
 netsh winsock reset

Step 3: After executing the commands, proceed to restart your computer and check if the error still appears.

4. Run the Network Troubleshooter to troubleshoot network problems

Step 1: Press combination of fees Windows + R to open the dialog box Run.

Step 2: Import inetcpl.cpl into the command window Run then press Enter.

Enter inetcpl.cpl into the Run command window

Step 3: Right-click on the Wifi Connection you are using and select Diagnose.

Right-click on the Wifi Connection you are using and select Diagnose.

Step 4: Let the Network Troubleshooter run and if prompted DHCP is not enabled for “Wireless Network Connection” Follow these steps to correct the error.

DHCP message is not enabled for "Wireless Network Connection"

Step 5: Click continue on Next to correct errors, continue to click Try This Repairs as an Administrator.

Step 6: On the next prompt window, click Apply this Fix.

Step 7: Restart your computer to apply changes and check to see if the “This site can’t be reached” error persists or not.

5. Check the option Automatically detect settings

Step 1: Go to the menu Internet Options in Control Panel.

Go to the Internet Options menu in Control Panel.

Step 2: On the next window, select the tab Connections then click continue LAN Settings.

Click to select LAN Settings on the Connections tab

Step 3: Check selected Automatically Detect Settings then press OK, got it

Check Automatically Detect Settings

Step 4: Guaranteed Use a Proxy Server for your LAN is not selected, if it is selected then uncheck it

6. Clear the DNS cache (flush DNS cache)

Step 1: Into the Start, Enter the phrase cmd go to the search bar to find Command Prompt.

Clear the DNS cache

Step 2: On the window Command Prompt, Type the following command and press Enter:

ipconfig /flushdns

Enter the command in the Command Prompt window

Step 3: This command will clear the Windows DNS cache and fix DNS errors (if any).

Finally check if the error persists or not.

7. Disable Experimental Quic Protocol

Step 1: Open the Chrome browser on your computer.

Step 2: Next enter chrome: // flags in the browser URL bar and press Enter.

At this time, the list window displays Experiments available.

Step 3: Next find the item Experimental QUIC Protocol and click the word drop-down menu option Disabled.

Disable the Experimental Quic Protocol

Step 4: Finally, click the button Relaunch Now to apply changes.

Finally select Relaunch Now to apply the changes

8. DNS Prefetching

Step 1: Open the Chrome browser on your computer, then type chrome: // settings / in the address bar and press Enter to open the window Chrome Settings.

Step 2: Scroll down the window Setting, find and select the option named Advanced to display advanced settings on Chrome browser.

Scroll down to the Settings window, find and select Advanced

Step 3: Next find and enable the option named “Preload pages for faster searching and browsing“Selecting this setting will improve web loading time.

Set up and improve load time

9. Specific site error cannot’t be reached

In some cases, some websites fail to load and display errors. To fix this error:

Step 1: Open the window Command Prompt By right-clicking the button Start, then select Command Prompt from the Power User Menu.

Specific site error cannot’t be reached

Step 2: On the window Command Prompt You enter the following command and then press Enter:

tracert www.sitename.com

Enter the command in the Command Prompt window

Note: In the above statement, replace www.sitename.com by the website address you encountered the error during the download.

Step 3: If the ping is still running, and the site is not accessible, you should immediately contact your Internet service provider (ISP).

10. Reset Google Chrome settings

Step 1: Import chrome: // flags / in the address bar of the Chrome browser and press Enter.

Step 2: On the next window, find and click the button Reset all to default in the right corner of the screen and restart your Chrome browser.

Select the Reset all to default button
Select the Reset all to default button

Step 3: Finally restart the browser to apply the changes and check if the “This site can’t be accessed” error is still present.

11. Reinstall the Chrome browser

Step 1: Access Control Panel, Then find and click Uninstall a program then proceed to uninstall Chrome from your computer.

Proceed to uninstall Chrome browser from your computer

Step 2: Navigate to the following path and delete everything in the directory.

C:Users%your_name%AppDataLocalGoogle

Navigate to path C:  Users % your_name%  AppData  Local  Google , delete everything in the directory

Step 3: Download the latest version of Chrome browser to your computer and install it.

Step 4: Restart your computer, then reopen the Chrome browser to see if the error persists.

Refer to some articles below:

  • Here are the reasons why you should use 64-bit Chrome browser
  • How to remove Add-ons (Extensions) on Chrome, Firefox and some other browsers
  • Instructions to block pop-up ads on all browsers

Good luck!

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