February 10, 2021 ~ February 16, 2021, coincides with the Lunar New Year holiday. Order shipments and some customer services will be suspended during this period.
If members of “Webike Motorcycle Department Store” need to purchase new equipment before the Spring Festival holiday, please seize the time to order in advance before February 3 (Wed), or purchase products marked “Webike in the library”, lunar calendar The last shipping date was February 9th (Tuesday).
During the Spring Festival, the customer service in the “Webike Motorcycle Department Store” station will not be closed, and staff will be arranged to serve all members; imported goods ordered during the Spring Festival will arrive in Taiwan on February 17, 2021 (Monday) as soon as possible after import declaration procedures If the customs clearance goes smoothly, it is expected that normal shipping operations will resume on February 17, 2021 (Monday).
If you have any order-related questions, please go to Member Center> Order Dynamics and History to check the status of your order.
For other customer service related questions, please go to Member Center> Contact Us> Questions and inquiries.
We will serve you wholeheartedly, thank you
“Webike Motorcycle Department Store” wishes you all the best and all the best!