iTunes - Fix "iTunes has stopped working" error

iTunes – Fix “iTunes has stopped working” error

You still usually download iTunes to manage audio files on iOS devices, but one day for no reason, every time when accessing this utility, iTunes has stopped working message appears. Follow the following posts of nhé!

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Recently, a lot of questions send to that they cannot access iTunes as before and often receive notifications. “iTunes has stopped working”. This is not an uncommon situation, but if the user has never encountered this situation, it is easy to panic.

Causes and fixes “iTunes has stopped working” error

* Cause 1: QTMovieWin.dll is missing on the computer.

How to fix

Step 1: Search the Internet and download the file “QTMovieWin.dll” about computers. Or users can directly download QTMovieWin.dll here

Step 2: Copy files QTMovieWin.dll and put it in the folder containing the iTunes installation files.

Windows 7: C: Program Files (x86) Common Files Apple Apple Application Support
– Windows XP: C: Program Files iTunes

* Cause 2: Error in conflict with QuickTime software

How to fix

If the user’s computer has video player software installed QuickTimeAnother Apple application on the computer, please try disabling the acceleration function Direct3D QuickTime, as it is most likely causing a conflict with iTunes.

Step 1: Open QuickTime, on the toolbar click Edit -> Preferences -> QuickTime Preferences

others itunes has stopped working

Step 2: Dialog box QuickTime Preferences opened, select Tab Advanced at the same time unmark the item Enable Direct3D video acceleration -> OK to save your settings.


Exit QuickTime program, restart your computer and access iTunes to preview a video or a song.

* Cause 3: Because iTunes uses a language incompatible with the language that the computer’s operating system is using.


Step 1: Open iTunes -> Preferences (or use a key combination Ctrl +,)

Step 2: Dialog box Preferences opened, select Tab General -> Language to change the language to suit the current desktop operating system.

Click OK to save

Conclude: Above are the 3 main causes of the problem “iTunes has stopped working”, Depending on each specific case, users can apply on their own computer. And to limit errors, you should use the latest version of iTunes or versions like iTunes, iTunes, iTunes running smoothly and without errors.

In addition to iTunes, users can search and download more software to copy music to iPhone at


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