As of June 1, 2019, HP announced that it will provide "next day's" warranty service for laptop products.
According to HP, the "next business day" warranty policy applies to laptop products sent by customers to HP customer care centers in 4 cities in Hanoi, Ho Chi Minh City, Da Nang and Can Tho.
This is an HP effort to improve customer care quality. Currently, HP printers and laptops in Vietnam are provided by HP on-site customer care, direct counseling centers, retail partner care systems and free home delivery / receipt services. charge.
HP speeds up warranty time with laptops in Vietnam
Previously, HP applied a one-to-one warranty policy for the family printer product line.
Along with improving warranty speed, HP has just launched an online store system through strategic cooperation with FPT Shop, Lazada and Phong Vu. HP's online stores will make it easy for users to access genuine PC products, printers, solutions and services.
Recently, HP organized the event "HP Vietnam Day 2019 – Together to promote the future" in Hanoi to introduce personal and business users a range of new products and solutions. HP products include HP ENVY x360, HP Specter x360 laptops, HP Ink Tank printers, HP DeskJet, HP LaserJet for personal users and HP EliteBook notebook products, HP Z series workstations. , HP OfficeJet laser printers, A3 multifunction printers, HP Latex printers and genuine ink systems for business users.