How to recover your Yahoo!  Mail

How to recover your Yahoo! Mail


#recover #Yahoo #Mail

There is not much difficulty in recovering your Yahoo! Mail and platform offers several ways to access it again, depending on the source of your problem. However, there is a risk that your email has already been disabled by the company.

  • If you forgot your Yahoo username

  • If you forgot your Yahoo! Mail

  • If you forgot your Yahoo password and secret question

  • Invalid ID or password

  • Incorrect account recovery information

  • Login from a different device

  • Yahoo! Mail blocked

  • Problems using Yahoo Password Helper

  • Your Yahoo account has been hacked

  • Yahoo Customer Service Contact

This tip gives solutions to regain access to the e-mail account of the Yahoo. However, please be aware that if your account has not been activated in the last 12 months, it may have been deleted. Abandoned and obsolete accounts are quickly deleted from the server, making recovery impossible.

If you forgot your Yahoo username

If you forgot your Yahoo username, go to Password Helper and follow the instructions to retrieve your account information. You can also read the How to recover Yahoo account tip.

If you forgot your Yahoo! Mail

If you forgot your Yahoo! Mail, go to the Yahoo help page to change or reset your Yahoo password. To recover your account, you must at least be able to respond to secret questions from your account. The fact that you cannot answer them makes recovering your account much more difficult.

If you forgot your Yahoo password and secret question

If you forgot your Yahoo password and want to use your secret question, go to Yahoo Login Helper and enter one of the following options to get started: Enter email address or mobile number, Account recovery phone number or Account recovery email address:

Yahoo will send an account access code using the option you selected.

Note: If you are unable to answer the secret question and do not have access to your alternate email address, there is nothing more to do, as Yahoo has no way of knowing whether you are the legitimate owner of the account.

Invalid ID or password

If your attempts to sign in are being answered with the error message Invalid ID or invalid password, this indicates that you have entered a combination of username (ID) and password that does not match what is on record. If you are sure that you are entering the correct login information, there are other reasons why this is happening.

If your password contains numbers or letters, check that the keys caps Lock or Number Lock have been activated. Passwords that are case sensitive are often misspelled because of this. Take a look at your browser’s auto-fill settings. If it automatically enters your usual password and you recently changed it, enter the new password to override your browser settings.

If you are sure that you are entering the correct information, this may be a sign that someone has accessed your account and changed your password. Change it immediately using the tool Password Helper. When you recover your account, review the steps to protect a hacked account in order to undo all changes made without your knowledge.

Incorrect account recovery information

E-mail providers take the privacy and security of your account very seriously and they will only let you recover your account if you prove that you are the legitimate owner. When attempting to make any changes, it is up to you to provide as much valid and current information as possible. The best option to avoid losing access is to update your recovery information whenever you have changed your phone or alternate email address.

Login from a different device

If you changed your phone or your cell phone’s SIM card, you may receive a confirmation message on your first login that asks Is this your first connection here?. When you see this message, you will be asked whether you want to check using your alternate phone or email address. You can choose to receive the code by SMS, phone call or email. Click on the mode you want to use and wait for the verification code to be received. Enter the code and click Submit.

Yahoo! Mail blocked

To protect your account, if you have made several failed attempts to access it, you can, at any time, trigger a temporary block. The lock will end automatically after 12 hours, but you will be able to regain access to the account immediately using the Password Helper.

Problems using Yahoo Password Helper

When the Password Helper says that your password cannot be reset online, maybe that’s why you didn’t provide other recovery options. We know how frustrating it can be to see the page crash, but in those cases it is recommended to create a new Yahoo account.

Your Yahoo account has been hacked

If your Yahoo account has been hacked, immediately access the Password Helper to change your password. Remember to sign out of your account on all devices to prevent the hacker from continuing to access your data.

Yahoo Customer Service Contact

Yahoo does not give you any option to schedule or have any personal contact with customer service. Therefore, you can only try to recover your account using the means provided on the Yahoo website.

Photo: © Alexey Malkin – 123RF.com

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