Guide black screen error Samsung J7, J7 Pro, J7 Prime series
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Guide black screen error Samsung J7, J7 Pro, J7 Prime series

This morning, a series of Samsung phones belonging to the J, A, S series showed symptoms of black screen and error codes. This leaves many people with inconvenience because the only means of communication cannot be used.

Phong Vu immediately found out and had a method to fix black screen error. And here is how to handle it!


In fact, this error is because you are using an old version that has not been updated to the latest version and fortunately Samsung still allows you to enter Recovery mode.

Step 1: You reset the computer in the Recovery screen (as shown below) and select Try Again.

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This is the Recovery interface

Step 2: Your phone will now return to the black screen mode. What you need to do now is use another phone to call your faulty phone and receive the phone call!

Call interface

Step 3: At this step, although your screen is black, it will still show up on the call interface so be assured! After picking up, drag the status bar down from the top of the screen and select the Setting icon as shown below!

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Drag from the top of the screen down to appear this interface.

Step 4: Scroll down to select Software Update

Scroll down and select Software Update

Step 5: Choose next Download Update Manually.

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Select next red box.

Step 6: Wait for a while to update your phone then the device will reboot and enter as usual!

Wait for the phone to update.

Good luck! Please regularly follow Phong Vu to update many new tips!


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