Apple has released a document on charging issues for the 2016 and 2017 MacBook Pros. In the document, Apple mentioned that it can replace the batteries for some qualified users for free.
On February 10th, Apple released the macOS Big Sur 11.2.1 system today, which can solve the problem that the 2016 and 2017 MacBook Pro cannot be charged.
In addition, Apple also released a document on charging issues for 2016 and 2017 MacBook Pros. In the document, Apple mentioned that it can replace the battery for some qualified users for free.
The document stated that a very small number of users encountered the problem that the battery cannot be charged to more than 1% when using MacBook Pro (2016 and 2017) computers. In addition, the battery health status on these devices will display “recommended repair”. If the battery health status displays the battery as “normal”, it means that the user’s battery is not affected by this problem.
If your MacBook Pro (2016 and 2017) has the above situation, you can contact Apple to replace the battery for free. Before providing services, technicians will first check the computer and have verified whether the equipment meets the conditions for battery replacement.
If the user’s MacBook Pro has not yet experienced this problem, Apple recommends that users upgrade to macOS Big Sur 11.2.1 as soon as possible, or install the macOS Catalina 10.15.7 supplemental update.
Users can select system preferences in macOS Big Sur, click Battery, select battery in the sidebar, and then click “Battery Health” to confirm whether their computer needs repair.