In the Zalo app on your phone, press the Sign In button → Retrieve your password

Forgot password Zalo? This is the fastest way to get it back


Remembering many passwords makes you forget sometimes. Don’t worry, because Zalo helps you get back very quickly.

To get Zalo password back, you need to have the phone number used to register your Zalo account to receive the activation code to get the password back.

How to retrieve forgotten or lost passwords Zalo fastest (phone & computer)

Step 1: In the Zalo app on your phone, press the button Login → Retrieve your password

On the computer (web zalo + software) press the button Forgot password

Note: The following steps on phone & computer are the same

Step 2: Enter the phone number, then press the button Continue → Confirm

Enter the phone number, then press the Next → Confirm button

Step 4: At this point, Zalo will call you to send the confirmation code, you listen to the phone and enter the confirmation code here, if the code is correct, you will be taken to the next step.

At this point, Zalo will call you to send the confirmation code, you listen to the phone and enter the confirmation code here, if the code is correct, you will be taken to the next step.

Step 5: Press the button Create a password → Enter the new password and then press the button Update

So you have already regained your password Zalo, remember to login Zalo with a new password

Good luck!!!

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